Shipping Policy

Shipping Locations

We currently offer free shipping within the United States only. At this time, we do not ship internationally.

Shipping Costs

All orders shipped within the United States qualify for free standard shipping. No minimum purchase is required.

Order Processing Time

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Standard shipping within the United States generally takes 3–7 business days, depending on your location and carrier delays. Delivery times are estimates and not guaranteed.

Shipping Carriers

We use reliable third-party carriers such as USPS, UPS, or FedEx to ensure your order arrives safely and on time.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your delivery.

Shipping Delays

Please note that shipping delays may occur due to weather conditions, carrier issues, or high-volume periods. We are not responsible for delays once the package is in the carrier’s possession.

Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at [your support email] within 7 days of delivery so we can assist you.

Questions

If you have any questions about our shipping policy, feel free to contact us at elpasotechsurgeons@gmail.com